Leadership Chapter 1-8 (Students: Jordan and Lee)

(Jordan and Lee)

LC1: Developing Leadership Communication Strategy

• Establishing a clear purpose
• Clarifing your purpose
• Generating ideas
• Determining your communication strategy
• Analyzing your audiences
• Organizing written and oral communication effectively by
• Selecting organizational devices
• Using the pyramid principle
• Creating a storyboard

LC2: Creating Leadership Documents

• Cting the most effective communication medium
• Creating individual and team documents
• Creating individual documents
• Creating team documents
• Controlling versions
• Organizing the content coherently
• Organization and content
• Opening with power
• Developing with reason
• Closing with grace
• Conforming to content and formatting expectation in correspondence
• Letters
• Memos
• E-mails
• Including expected content in reports
• A formal full-length report
• Including exhibits in report
• Handling research information in report
• Proposals and progress reports
• Formatting business documents effectively
• Layout
• Spacing and alignment
• Font type and size
• Using headings
• Formatting lists

LC3: Using Language to Achieve Leadership Purpose

• Achieving A Positive Ethos Through Tone and Style
• + - Communicating Concisely

1. Avoid the Overuse of the Passive Voice-- The Actor Should Usually Come First in the Sentence

2. Avoid Expletives, Such as "There Is" or "It Is" --Watch for the "It Is...That" construction in Particular

3. Avoid the Use of Prepositional Idioms

4. Avoid the Overuse of Relative Pronous--"Who", "Which", and "That"

5. Avoid the Repetition of Words and Ideas

6.Do Not Overuse Decsriptive Words, Particularly Adverbs (-ly Words)

7. Avoid Weasel Words, Ambiguous Noncommittal Words

8. Be Aware of Jargon (Language Used in Particular Disciplines) and Other Kinds of Gobbledygook

9.Avoid Nominalizations (a Jargon Word Used by Linguists That Means Turning Verb into Nouns by Adding -tion)

10. Finally, Avoid Redundancies

• + - Using Business Language Correctly
• The Language Rules That Matter
• The Power of Punctuation
• + - Additional Punctuation Rules
• Quotation Marks
• Commas after Introductory Phrases
• Commas with Items in a Series
• Commas with Nonrestrictive Clauses
• Apostrophes
• Parentheses
• Ellipses
• + - Sexist Language
• The use of Ms.
• A Note on Letter Salutations
• The use of Words Ending in "man"
• + - Employing Efficient And Effective Editing Techniques
• Document (overall coherence, organization, formatting, tone)
• Sentences (structure, clarity, conciseness)
• Mechanics (typos, spelling, usage, diction)
• Making Computer Tools Work For You

LC4: Develping and Delivering Leadership
Presentations

• Planning Your Presentation
• + - Determining Your Strategy
• 1. What is my primary purpose in delivering this presentation to this audience?
• 2. Who is my primary audience? Will there be secondary audiences affected by what I say?
• 3. What is motivating the audience to attend and how do I motivate them to listen to me?
• 4. what do I expect the audience to do as a result of hearing my presentaion?
• 5. How do I expect them to feel?
• Selecting the Medium and the Delivery Method
• + - Round- Table Presentation
• Delivering a Round-Table Presentation
• Formatting a Round-table Presentation Handout
• Stand-Up Extemporaneous Presentations
• Impromptu Presentations
• Establishing a Logical and Effective Presentation Structure
• Paring A Presentation To Acheive The Greatest Impact
• Developing the Introduction, Body, and Conclusion
• Creating the Graphics
• Testing the Flow and Logic
• Editing and Profreading
• + - Practicing to Facilitate Effective Delivery
• Giving the Presentation Out Loud
• Checking the Room and Setup
• Timing
• Presenting Effective And With Greater Confidence
• Getting Nerves under Contol
• Eye Contact
• Stance and Gestures
• Voice and Speech Patterns
• Delivering Effectively with Visual Aids
• Eye Contact
• Stance
• Voice
• Transition
• Timing
• Technology
• Handling Q&A
• + - Overall Effect
• 1. Focus your energy on your audience
• 2. Create and maintain repport
• 3. Adopt a secure stance
• 4. Establish and maintain eye contact
• 5. Project and vary your voice
• 6. Demonstrate your messages with gestures
• 7. Adjust pace of delivery based on the audience response

LC5: Core Leadership Communication

• Recognizing when to use graphics
• reinforce the message
• provide a road map to the structure of a presentation
• illustrate relationships and concepts visually
• support assertions
• emphasize important ideas
• maintain and enhance interest
• Selecting and designing effective data charts
• ethically representing data
• Creating meaningful and effective text layouts
• Employing fundamental graphic content and design principles
• conveying messages clearly and effectively
• selecting the most effective colors
• selecting the most effective fonts
• Making the most of powerpoint as a design and presentation tool
• Deciding on layouts and templates
• using templates
• designing your own templates
• creating documents using powerpoint
• inserting graphs and other objects
• using animation

LC6: Developing Emotional Intelligence and Cultural Literacy to Strengthen Leadership Communication

• Appreciating the value of emotional intelligence
• understanding emotional intelligence
• connecting emotional intelligence to leadership styles
• Increasing your own self-awareness
• Using popular psychological profiles to understand yourself better
• Using the MBTI
• The value of knowing the MBTI
• Developing an approach to improving emotional intelligence
• Improving your nonverbal skills
• Improving your listening skills
• Mentoring others and providing feedback
• Mentoring
• Delivering feedback
• Realizing the value of cultural literacy
• realizing the importance of cultural literacy
• defining culture
• Using cultural frameworks to understand differences
• context
• information flow
• time
• language
• power

LC7: Leading Productive Management Meeting

• Deciding when a meeting is the best forum
• Completing the essential planning
• Clarigying purpose and expected outcome
• Determining topics for the agenda
• Selecting attendees
• Considering the setting
• Determining when to meet
• Establishing needed meeting informaiton
• Conducting a productive meeting
• Deciding on the decision-making approach
• Clarifying leader and attendee roles and responsibilities
• Establishing meeting ground rules
• Using common problem-solving approaches
• Managing meeting problems and conflict
• Handling specific meeting problems
• Managing meeting conflict
• Dealing with cultural differences
• Ensuring meetings lead to action

L8: Building and Leading Hign-Performing Teams

• Building an effective team
• deciding to form teams
• forming your team
• Establishing the necessary team work processes
• creating your team charter
• delivering the results
• learning from the team experience
• Managing the people side of teams
• position and responsibilities
• team experences
• expectations
• personality
• cultural differences
• Handling team issues and conflict
• Types of team conflict
• Approaches to handling team conflict
• Helping virtual teams succeed
• defining virtual teams
• identifying advantages and challenges of virtual teams
• addressing the challenges of virtual teams